Maintenance Pro LLC Privacy Policy

Effective Date: May 12, 2026

Maintenance Pro LLC (“Maintenance Pro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and related communications.

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property or service address
• Service request details
• Photos, videos, documents, or other files voluntarily submitted in connection with
  service requests or inquiries
• Information submitted through contact forms, scheduling requests, or service
  inquiry forms
• Billing information associated with gift card or online purchases
• Transaction or order details related to purchases made through the website

We may also automatically collect certain technical information when you visit our
website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

We may use collected information to:

• Respond to service inquiries
• Schedule or coordinate maintenance services
• Prepare estimates or service recommendations
• Communicate regarding appointments or requested services
• Process gift card or online purchases
• Improve website functionality and customer experience
• Maintain website security and prevent fraud

We may contact you by phone, email, or text message regarding requested services or appointments.

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

We may use third-party services such as Google Analytics, WooCommerce, or related ecommerce tools to better understand website usage, process transactions, and improve website performance.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

Our website may offer online purchases, including gift cards or promotional products, through WooCommerce or related ecommerce tools.

When making a purchase through the website, certain information may be collected to process transactions, including contact, billing, and order information.

Payment transactions may be processed through third-party payment providers. Maintenance Pro LLC does not store full payment card information on its own servers.

Third-party ecommerce and payment providers may also use cookies or related technologies necessary for transaction processing, cart functionality, fraud prevention, and website performance.

We do not sell personal information for monetary compensation. We may share information with:

• Employees, technicians, vendors, or contractors involved in providing requested services
• Service providers supporting our website or business operations
• Payment processors, ecommerce providers, or technology vendors necessary to process purchases or transactions
• Legal or regulatory authorities when required by law

California residents may have certain rights regarding their personal information under applicable California privacy laws, including the right to request access to or deletion of personal information, subject to legal exceptions.

To submit a privacy-related request, please contact us using the information below.

We take reasonable measures to help protect personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system can be guaranteed completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Maintenance Pro LLC
3141 Stevens Creek Blvd Ste 242
San Jose, CA 95117
Phone: (408) 753-3677
Website: https://maintenanceprotech.com/